Friday, June 18, 2010

Yea or nay

Passed by a local work truck today and their slogan read: “Under promise – over deliver.”

I get the sentiment but if you take that at face value it is saying don’t promise to do a great job – just enough to get the job and then blow them away with what you end up doing.

But isn’t that misleading? Shouldn’t we tell everybody we are going to do the absolute very best we can? And then if in the process of our doing we end up doing somewhat or even way better – we can toot our horn and the customer ends up with a better deal.

It was either Mr. Miyagi or Yoda who said “there is no try, only do.”

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